Tuesday, January 20, 2009

Once again!!!

Well so once again some more of the pave diamonds have fallen out of Mallorys ring so we had to take it in to Kay for the 4th time now to have them send it out and get it fixed. So this time I went in with just a little bit of attitude cause we wanted to just get our money back that we spent on the ring so that we could go get a different ring from another store cuase we weren't happy with the service of Kay. Unfortunately Kay doesn't really care about the problem we keep having cause they say we aren't able to do anything about it but it will continue to get fixed for free if we need it done. After a little bit of talking with them the store manager finally said he would see if we could get a credit for the amount we spent towards another ring but the bad side to that is in order to get the credit you have to double the amount spent. Now think logically, who in their right mind would double the amount they spent at a jeweler who doesn't care about customers problems. Not me, so I started talking to the lady about that and she started to water up and just about cry so I just said forget it, and we left the ring to be fixed and now we are calling the corporate office to get things figured out. So having just got another ring their for her birthday from her parents, it to is pave, we are going to return that ring while we can still get our money back and go to a different store to purchase a ring with better quality and better customer service. So that was our fun deal this past week along with also as you already saw, going to Mikaylas State Cheer Competition and seeing her join her brother Jesse (ME) as a State Champion. The last thing on my mind is the Cardinals crazy win on Sunday. WOOHOO!!! Cardinals are playing for the Superbowl two weeks from now so you all better say your prayers and root on the Cardinals!!!

1 comment:

Michelle said...

That sucks about your ring, although it is beatiful. Luckily I haven't had any of my small diamonds fall out yet. I'll cross my fingers on that! PS; I want to see pics of this ring Mallory got for her birthday. It sounds so pretty!